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What is an AI Agent?

An AI agent is an autonomous digital problem-solver that perceives its working environment, determines the most effective goal-oriented move, and utilizes its tools (or actuators) to execute it—constantly adapting to its business use case.

AI Agents save time, cut costs, and free up employees to focus on what truly drives growth in your business. All while delivering instant personalized customer service, reducing bounced calls or website visits and lost sales opportunities. It’s like having a 24/7 Concierge that acts as a customer service rep and sales consultant.